“If you were to read the instructions: if arriving a terminal 1,meet here if terminal 2, go to this place. I have informed Viator of our flight number and arrival time and we got out of terminal 2, driver wasn’t anywhere. He called me a few minutes later and instructed me to meet him at terminal 1 instead and will take us to go ride a shuttle. He said he will meet us at 18:45 when we got out of the airport at 17:50. I told him I just want to cancel and he said you will pay anyway. At that point, since we are feeling unsafe with this driver,…”

“Driver was waiting for us as we left luggage area. Pleasant drive. Dropped off directly in front of hotel”

“5 Stars is not enough for my experience with this transfer. They truly earned 5++ stars, two thumbs up, and much more! We had originally scheduled a 4 PM pick-up at Prague airport but our connecting flight in Munich was cancelled. This caused us to be re-route through Frankfurt and then on to Prague. This resulted in arriving 6 hours later than planned. The transfer company were very accomodating in changing our pick-up time on extremely short notice and my wife and I were very appreciative and greatful. When we finally arrived in Prague, they were ready to connect with us at arrivals and we were quickly on our way…”

“First class service - there was a 2 hour delay due to new EU regs. we could overhear other passengers being told that they driver had to go but ours stayed!!!”